Privacy Policy

Indisangam (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit and use our website www.indisangam.com (the “Website”) and the services offered through it (“Services”). By accessing or using our Website and Services, you consent to the terms of this Privacy Policy.

1. What This Privacy Policy Covers

This Privacy Policy applies to all users (“you” or “your”) of the Indisangam Website and Services. It explains:

  • What personal information we collect
  • How we use your information
  • How we protect your information
  • When and how we share your information
  • Your rights with respect to your personal information

Please read this policy carefully. If you do not agree with any part of it, please do not use or access our Website or Services.

2. Information We Collect

A. Information You Provide Directly

We collect information you voluntarily provide when you:

  • Create or update your account
  • Place an order
  • Subscribe to newsletters
  • Contact customer support
  • Participate in surveys, promotions, or reviews

This may include:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order details
  • Payment information (processed securely through third-party gateways)

B. Information Collected Automatically

When you use our Website, we may automatically collect:

  • Device and browser information
  • IP address
  • Pages visited and click activity
  • Cookies and similar tracking technologies

This helps us improve your experience and personalize content.

3. How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Manage your account
  • Provide customer support
  • Personalize your experience
  • Send marketing and promotional messages (you can opt out anytime)
  • Analyze and improve our Website and Services
  • Comply with legal obligations

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Maintain your login session
  • Track site performance and usage patterns

You can manage cookie preferences through your browser settings, though disabling cookies may affect some features.

5. Information Sharing

We do not sell your personal information. We may share your data in limited circumstances:

  • With trusted third-party partners who help with operations (e.g., payment processors, delivery partners)
  • To comply with legal requirements
  • To protect our rights or users’ safety
  • In connection with a business transition (e.g., merger)

We may also share aggregated or anonymized data that cannot identify you.

6. Data Retention & Security

We retain your personal information only as long as necessary to provide our Services or as required by law.

We use industry-standard security measures to protect your data, but no system is completely immune to risks. If you suspect unauthorized activity, please contact us immediately.

7. Your Rights

Depending on applicable law, you may have rights including:

  • Accessing your personal data
  • Requesting corrections
  • Deleting your data
  • Withdrawing consent

To exercise any of these rights, contact us using the details below.

8. Children’s Privacy

Our Website and Services are not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we discover such data has been collected, we will delete it promptly.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect the latest revisions. Continued use of the Website after changes means you accept the updated terms.

We are committed to protecting your privacy and responding to your requests promptly.